About the Business

Clwyd Refrigeration was established in 1980 and is a family owned and managed business. Originally located in Rhos on Sea, the business took over Gwynedd Refrigeration in 1983 and has steadily grown in both turnover and reputation, consequently relocating to new modern premises at Conwy Morfa and now employing 19 people.

The business specialises in refrigeration and air conditioning installation and maintenance for industrial and commercial organisations and as such has built up a wide range of customers across North Wales and Northern England.

The team of engineers is highly experienced and qualified and provides fast high quality customer support in line with the business philosophy of ‘Quality and customer come first’. As a consequence the business has received numerous industry awards and the Clwyd Refrigeration brand is well known, respected and has a fine reputation.

Business Services

Planned Preventative Maintenance

Planned Preventative Maintenance

Service & Compliance:

We at Clwyd Refrigeration believe in trust, it takes a long time to build up. It takes a moment to lose.

Fix it, before it fails:

Planned Preventative Maintenance (PPM). We understand the importance of early detection and repair of assets before they become a problem for our customers.

We appreciate the increasingly pressurized and demanding environments our customers face. Our proactive approach to maintenance means we can reduce the number of breakdowns, keeping cost and disruption to your business at a minimum.

A level of planned preventative maintenance and compliance of all statutory law and service obligations ensures all legal requirements are met and your estate is kept up and running as efficiently as possible.

How our PPM works:

Using extremely efficient scheduling software Siclops, we forward plan maintenance visits for our dedicated, highly skilled Compliance team and supply a PPM programmed to customers giving due notice of forthcoming visits.

All PPM tasks are clearly defined for our engineers, making sure they are completed in one visit using our standard operating procedures. This process means we consistently deliver excellent standards of maintenance service.

Reactive Service

Reactive Service

Clwyd Refrigeration provide a 24 hour 7 Days per week, 365 Days per Year Call-Out Service. We have Engineers available for your problems every day of the year.

We have a fleet of modern vehicles fully equipped with the latest technology to attend to any technical problems with your Commercial Refrigeration or Air Conditioning Equipment.

Our fully qualified, ACRIB Registered Engineers are also Engineering Services SKILL card Holders and are located throughout our area of service coverage, so we always have someone close to you when the inevitable happens, and your equipment fails. Remember that preventative maintenance minimises the risk of sudden failure, which can cause real disruption if it occurs at weekends or on public holidays. We offer Preventative Maintenance Contracts – please see our Maintenance Page on this website.

Our normal office hours are 9.00am to 5.30pm Monday to Friday. However you can still reach us in emergencies outside of these times by simply telephoning the same number, 01492 572323, and speaking to our Helpdesk. They will ensure that the appropriate action will be taken to deal with your problem and if necessary one of our Engineers will attend your premises anytime throughout the night and on any day of the year.

We hold a comprehensive range of spare parts and stock replacement items, and each vehicle carries a full inventory of parts which is continuously replenished. We use the latest in reclaim and recovery systems to limit the amount of down time of equipment. With a full time Store Person, any parts required can be issued to the Engineers quickly increasing our first fix rate.

Our Service Department doesn’t just offer Repairs and Preventative Maintenance, we can Recondition and Cosmetically Enhance your equipment on or off site and re-install at other sites. Possible savings of up to 75% on the cost of replacing panels; instant overnight colour changes; no de-merchandising necessary; a reduction in the amount of redundant equipment; are all available. During refurbishment of the cabinets, we can remove cosmetic damage to the metal work and by using the latest re-coating methods, we can change the colour of most surface media.

Our Engineers are certified Safe Gas Handlers and we take care to conserve the environment when we are required to de-gas condensing units particularly those containing Chlorofluorocarbons (cfc’s) or Hydro chlorofluorocarbons (hfc’s). The release of these substances contributes to the damage to the Ozone Layer which is essential to protect animal and plant life from ultraviolet radiation. When we recover Ozone Depleting Substances we ensure they are disposed of and destroyed in an environmentally safe manner.
Location & Hours

Unit 3, Crwst Business Park Ffordd Sam Pari, North Wales

Conwy, LL32 8HH
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  • Office

    Clwyd Refrigeration

  • Get Directions

    Unit 3, Crwst Business Park Ffordd Sam Pari, North Wales, Conwy, LL32 8HH

  • Phone

    01492 572323